People of CRH: Phil Featherston

Phil Featherston: A lifetime commitment to kids

Phil Featherston has been helping kids since he was just a kid himself. 

“When I was 12 years old, I started volunteering in my school’s special-education classes,” he said. “In junior high, I worked with kids with developmental delays. I’ve worked with children with autism and in a military home assisting children with behavior management and PTSD [post-traumatic stress disorder]. In all, I’ve been working with kids for 17 years – but I’m just a giant kid at heart!”

Phil credits that young-at-heart attitude with his six-year success as Supervisor on Duty at CRH: His festive desk décor includes a transforming Scooby Doo Mystery Machine van; his computer features a photo of colorful professional wrestler Ric Flair, hinting at Phil’s un-grow-outable love of Golden-Age WWE stars (also occasionally reflected in his wardrobe and permanently on his arm tattoos). 

In his duties at CRH, Phil’s got it all going on: During his shifts — which include weekends at our bustling 24/7/365 campus — he oversees the running of the entire facility, helps kids with their needs and behaviors, assists CRH’s staff on duty, welcomes children in crisis, guides kids to new placement opportunities, and much more. 

“It’s a little bit of everything, and always a learning experience,” he said. “I’m a jack-of-all-trades.”

But the variety, venue and especially the people are all things Phil enjoys: Not only did he start serving youth when he was young himself, his commitment to children is indeed “our family business,” with a mother and sister who both work as special-ed teachers.

“Working with kids is my love,” he said. “I just enjoy coming to work, and can’t see myself at any other place!”