Frequently Asked Questions (FAQs)

A list of some of the questions we receive the most. If you have a question for us that isn’t addressed here, please feel free to contact us!

Who are the kids you serve?

Our Temporary Shelter Care Facility (TSCF) serves children and youth from Sacramento, as well as surrounding counties such as Placer , Nevada, Amador, and El Dorado Counties.

Our Short Term Residential Therapeutic Program (STRTP) serves children and youth throughout Northern and Central California. Children  are referred to the program from child welfare agencies and/or commercial insurance providers such as Kaiser, Anthem Blue Cross and Magellan. Most children and youth come to our STRTP program from a resource family home, residential treatment program, hospital or their biological family home.    

Our Partial Hospitalization Program (PHP) serves children and youth from the Sacramento region referred by their commercial insurance provider such as Kaiser, Anthem Blue Cross and Magellan. Children and youth remain in their home while attending the PHP day treatment program.

Our Sprouts Trauma Informed Care Preschool primarily serves children from Placer County however does have space available for children residing throughout the Sacramento region. Children are referred through County Behavioral Health and Offices of Education and Child Action. Children reside in their home while attending the Sprouts program.     

How do kids get to CRH?

Kids come to us from their own homes, relatives, foster home/resource family, or a residential treatment program/ hospital. Most are placed here under a Protective Custody hold, by Law Enforcement or Children’s Protective Services (CPS), while their cases are being investigated. We also have kids that are placed here by the Courts, the placement units of CPS, or the FM/Informal Supervision units of CPS. Any child that needs a safe place to stay will be considered for placement.

What do they do while they live at CRH?

The Children’s Receiving Home offers a variety of structured yet supportive programs to meet the individual needs of all of the children served in our various programs. We have a daily routine that encompasses a variety of services.

For the TSCF and STRTP children and youth are supported to maintain their academic studies and are encouraged to participate in the after school Power Hour Program where they are supported in completing their homework or other educational enrichment activities. Children and youth continue to attend their original school of origin in the majority of situations.

Children and youth participate in a number of therapeutic and social skill development groups and activities throughout the week based upon their individual treatment needs and interests.  

Daily after-school recreation and activities are planned every week and participation is encouraged.  Family visitation is strongly encouraged and supported throughout the week based upon individual family schedules. Our evening activities include movies, dances, game nights in the gym, etc. and are very popular. Recreation staff also plan off-grounds outings such as bowling, laser tag, and shopping about twice a week and a block party picnic/BBQ once a month.

Aren’t you a County facility?

No, we are a private, non-profit 501c3 agency. We work closely with Sacramento, Placer, Nevada, Amador, El Dorado and other Northern and Central California counties. Most of our funding derives from grants, contracts, and county funding. We are also active in United Way campaigning and fundraising to help us support our programs.

What if you only have space for some of the siblings in the emergency shelter?

Every effort is made to take in the entire sibling group of children at admission and keep families together in our specialized sibling Temporary Shelter Care Facility dorm. If for some reason we are unable to do so, the children may be placed in emergency resource family homes where regular visitation is scheduled.

What happens to kids after they leave the shelter?

Many children leave the TSCF to go either to resource family homes or to extended family members/return to parents if the home is now judged by CPS to be safe. In-home services may include counseling, substance abuse intervention, anger management classes, etc.

Approximately 50% of the children leave the TSCF  not ready to live in a family setting  and will be placed into a Short Term Residential Therapeutic Program (STRTP), Juvenile Detention Facility or hospitalized;  to return home or to a family based setting at a later date.

All children served by CRH programs are covered by legal confidentiality and therefore we are unable to release specific identifying information on the children.

Who works with the kids? 

Children’s Receiving Home staff usually come from the field of Social Work, Social Services, Counseling or are otherwise committed to working with children. It is hard work and not for everybody. However, we are fortunate to have extremely dedicated people working here who have found within themselves the capability to do the work we are called to do. Learn about our current opportunities here.

How can I help?

We rely on – and are grateful for – community support at all levels. First and foremost, dollars help. We can also use donations of new clothing, gift cards, activity supplies, and anything else you might imagine kids between the ages of 6 and 18 need. These are the children of our community and need what all children need in order to learn and thrive. You can view our current wishlist here.